Commerce Lodestar Pte Ltd respects your privacy. We are highly committed to maintaining the privacy of your personal information collected at this website. We encourage you to read this privacy statement carefully.

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The Information We Collect may collect the following types of information from you at this website:

 

User Generated Information

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We collect information at this website when you contact us or respond to the surveys, questionnaires or applications we make available. If you e-mail us, you are voluntarily releasing the content of your e-mail to us (including your e-mail address). If you enter information or answer questions we have placed on the website, you are also voluntarily releasing that information to us.

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Transaction Information

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If you enter into a transaction (such as an order purchase) at this website, you will be required to provide information that is needed to complete the transaction, including your name, contactable phone number, billing and shipping address, product selection(s), and your payment information. We do not store any credit/debit card information, only encrypted "tokens" for security purposes.

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Automatically Collected Information

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We passively collect information that is automatically sent to us by your web browser while visiting our site. This information typically includes generic, non personally identifiable information like timestamp, urls, and IP address. The amount of information sent by your web browser depends on its settings. We use this information to develop statistics that help us understand how our visitors use our website and to improve the visitor experience.

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Cookie Generated Information

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When you visit our site, we install a marker on your computer commonly called a "cookie." By providing you with a unique cookie, we are able to create a database of your previous choices and preferences, and in situations where these choices or preferences need to be collected again; they can be supplied by us automatically, saving you time and effort. Your computer may be specially configured to reject cookies; please refer to your browser settings for more information. Commerce Lodestar Pte Ltd's websites will allow you to visit without accepting cookies, but some features of our websites will not work properly if you choose to reject cookies.

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How Information is Collected, Used and Disclosed

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Commerce Lodestar Pte Ltd may use any of the information gathered at this website (other than credit information) for any legal purpose. We may analyze personal information for historical, statistical or scientific purposes, or we may store the personal information using cookies for your convenience should you return to this website in the future.

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We may also use your personal information to investigate security breaches or cooperate with government authorities pursuant to a legal matter. Personal information collected online may also be combined with information you have provided to Commerce Lodestar Pte Ltd through other sources such as product registrations, call centres, eCommerce online platforms or publicly such as at trade shows, workshops or seminars.

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In addition, we may have collected similar information from you in the past, before our Information Privacy & Security Policy took effect. By using this website you agree to the terms of this privacy statement. We obtain your consent to collect, use, or disclose your personal information by a method that is appropriate to the type of personal information being collected, used, or disclosed. By agreeing to the terms of this privacy statement you are consenting to our continued use of previously collected information under the terms of this privacy statement.

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Direct Marketing

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Commerce Lodestar Pte Ltd may use all information collected at this website for direct marketing purposes including the sharing of the information with pre-determined third parties who are bound by agreements with Commerce Lodestar Pte Ltd to secure and protect the confidentiality of your personal information, unless you specifically request that it not be used for that purpose by emailing legal@greengrins.com.

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Links to Other Sites

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For your convenience, this page may contain certain hyperlinks to other Commerce Lodestar Pte Ltd's websites as well as to third party non-Commerce Lodestar Pte Ltd's sites. While Commerce Lodestar Pte Ltd's websites are subject to this privacy statement, we can make no promises or guarantees regarding data collection on the hyperlinked pages and sites that are not owned by Commerce Lodestar Pte Ltd. We therefore recommend that you to read the privacy statement for each third party site you visit.

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Children's Information

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Commerce Lodestar Pte Ltd is committed to protecting the privacy needs of children, and we encourage parents and guardians to take an active role in their children’s online activities. Commerce Lodestar Pte Ltd does not knowingly collect information from children under the age of 18, and Commerce Lodestar Pte Ltd does not target its websites to children under 18. If we determine that an individual under the age of 18 has submitted information to an Commerce Lodestar Pte Ltd website, we will delete that information.

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Information Security

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Commerce Lodestar Pte Ltd uses commercially reasonable methods consistent with industry practice to prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure appropriate use of your personal information. Commerce Lodestar Pte Ltd keeps your personal information up to date, accurate, and relevant for its intended use.  However, you must remember to log off from your account and close the browser window after each session so that no unauthorized party can have access. You are responsible for the safe-keeping of your password. You must not, at any time, disclose your password to any third party. We will not be responsible and you agree that you will not hold us responsible for any losses or damage incurred by you whatsoever caused by your non-compliance to any of the foregoing.

 

Corrections and to Opt Out

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Commerce Lodestar Pte Ltd responds in a timely manner to your questions, concerns, and complaints about the privacy of your personal information and our privacy and security policy and procedures. If you do not want us to use your personal information as described in this statement or if you wish to request access to your personal information we have on record in order to review and correct the information, please contact us by email at support@greengrins.com. Please note that we may charge a reasonable fee for processing any data access request.

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Whenever we send you any marketing information, we will include instructions on how to unsubscribe.  For example, our e-newsletters will have unsubscribe links included in the email message.

Our company and our trusted third parties may collect and share anonymous versions of user information. We may use that information to link to and issue an anonymous cookie containing demographic or intent-based data for online behavioral advertising. Such cookies do not contain personally identifiable information. If you would like to opt out of online behavioral advertising, click on one of the links below. (http://www.aboutads.info/choices or http://networkadvertising.org/choices)

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Changes to this Privacy Policy

Commerce Lodestar Pte Ltd may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting an announcement on our platforms. You agree that such posting will constitute sufficient and adequate notice to you of the changes. You agree that your continued use of our products and services after such amendment will constitute your acceptance of and agreement to be bound by the modified policy.